Shipping Policy

Order processing is typically completed within 1-2 business days after an order has been placed. Please refer to the bulletin below on information about expected shipping times for your particular geographic region. Orders will not be shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone. We sincerely apologize for any inconvenience these delays may cause.

Nevertheless, at Shiva’s Stone, we greatly value each and every customer and your satisfaction is our ultimate priority. Our company will always go above and beyond to exceed customer expectations. Shiva’s Stone strives to provide the most effective and competitive shipping terms possible. Our foremost goal goes beyond a simple delivery, but rather, sharing an unprecedented, spiritual experience through Shiva’s opulent stones. 

  • Canada and United States: 5-10 Business Days

  • Europe: 10-15 Business Days

  • Australia and Asia: 12-15 Business Days

  • South America: 8-15 Business Days

 

FREE SHIPPING

Who doesn't love free shipping? As of now, here at Shiva's Stone, we offer free shipping worldwide. Our free shipping option in the checkout process is similar to standard shipping. This means that your package will not include tracking information or product insurance. Although free shipping is an option, we always recommend our wonderful customers select the express shipping option at the checkout. Express shipping includes tracking information and product insurance. In the case that a package is lost, we are unable compensate for those ordered with free shipping as we cannot track the exact location of the package. This is not to say that this is a frequent issue, however, it does unfortunately happen and packages can get lost. With express shipping, we are able to track the exact location and provide you with full protection over your package. Before placing your order, please do keep in mind the risks of an untraceable package. Help us be able to help you.